Service commitment
In order to create a brand, publicize the brand, improve the popularity of the enterprise and establish a corporate image, we give back to customers based on the principle of "preferential price, considerate service and reliable product quality" in the spirit of "all pursuit of high quality and customer satisfaction". We hereby promise to the majority of customers and hope that the majority of customers will supervise.
1、 Product quality commitment:
1. All products produced by the company will be in strict accordance with the production process. The company has established a detailed archive to ensure that there is no error in product R & D, production, acceptance and sales.
2. For product performance, we will conduct strict testing, and all items can be sold and delivered only after passing the testing.
2、 Product price commitment:
1, in order to ensure the high reliability and advanced nature of products, the selection of products of high quality and famous brand at home or abroad is adopted.
2. Under the same competitive conditions, our company will not sincerely provide customers with the most favorable price at the cost of reducing the technical performance of products and changing the stability of product components.
3、 Delivery date commitment:
Implement according to user requirements to ensure high quality, high service and high speed to complete the delivery task.
4、 After sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2. Service objective: service guarantee and quality guarantee.
3. Service efficiency: in case of equipment failure during or outside the warranty period, the company will provide technical guidance support or on-site support within 24 hours.
5、 Service principle:
1. Warranty period: within three months from the date of delivery, if the products produced by the company have defects, they shall be replaced. The free warranty period is 24 months. During the warranty period, the supplier will repair and replace the parts damaged due to quality reasons free of charge.
2. Beyond the warranty period: the company's products realize lifelong paid maintenance. For the damage of parts outside the warranty period, only the cost is charged for the accessories provided. For the equipment damage caused by the demander's human factors, the accessories repaired or provided by the supplier are calculated at the cost price.